Traffic
Conversion
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Loyalty
We design solutions to your Category management, Customer, Shopper and e-Commerce challenges underpinned by six areas of expertise
Omni-channel Customer Experience and Path to Purchase
- Defining the customer experience at key touchpoints along the omnichannel path to purchase
Category Strategies
- Identifying growth drivers for categories and brands
E-commerce
- Formulating an e-commerce strategy
- Digital activation drivers
Category Management and e-Category Management
- Building category plans for physical and digital channels
- Storytelling
Revenue Growth Management and ROI of Drivers
- Assortment management
- Merchandising
- Activation and promotion
- Pricing
Action Plan Implementation
Support through:
- Organisation consulting
- Training
- Processes and tools
Our multi-sector brand and retail experience in numbers
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People trained
"IMPP helped us create and implement a category assessment aimed at our symbol group customers with the aim of bolstering our category captain status and ..." Read more
Damien Guibert
Category Strategy Manager, Consumer Division - France, Sanofi
"IMPP delivered its expertise to audit our Category Management practices for our international store network and run in-house workshops on building performance plans that are ..." Read more
Carine Rebstock
International Omni-channel Retail Director, Orange
Why work with us?
- Our associates have held senior management positions in France and worldwide in Sales, Procurement, Marketing, Business development and Key account management
- IMPP is a go-to authority on Category Management with a wealth of publications, seminars and awards in Category Management, an accredited learning programme and training to its name
- Local, National and Private-label Brands
- Suppliers and Retailers
- Leaders and Challengers
- From SMEs to Multinationals
- Our senior consultants design and build solutions to your challenges, knowing how to adapt their approach to the changing shape of your business in real time
- We combine consulting, facilitation, project management, business coaching and training to give you a personalised solution
- We work with you not for you so when you’re ready, we can transfer over the skills and processes we have developed together, giving you full autonomy
- Deep knowledge of the tools and providers on the market
- Our objective advice guarantees a fair investment and the ideal mix of providers
- A well-established and trusted bank of experts in shopper research, data intelligence, brand platforms, change management, digital activation, CRM, innovation, and design
- A founder member of www.blendx.fr (“Delivering customer growth”)
- Our consultants speak a variety of languages including English, Spanish, Italian, German, and Dutch
- Partner of the Quantic Group www.thequanticgroup.com